| LOS ANGELES--(BUSINESS WIRE)--April 20, 2004--DSL Extreme, one of
the nation's fastest growing Internet service providers, has taken the
gold award in the 2004 Broadband Reports customer satisfaction survey.
The honor recognizes DSL Extreme for outstanding Internet sales,
support and service.
The Broadband Reports survey, launched this year, is based on
weekly customer reviews conducted over the course of one year,
measuring pre-sales information, ease of installation, connection
reliability, technical support, and value for the money. As a gold
award winner, DSL Extreme received an average review score of over 80%
for each six months of the calendar year, placing the company among
some of the top ISPs in the country.
"Receiving this honor means a great deal to our company because it
is based on our customers' experiences," said Jim Murphy, president,
DSL Extreme. "We have always put a great emphasis on providing
outstanding customer service and technical support, and it is
extremely rewarding to be recognized by our members for outstanding
performance."
DSL Extreme's high-speed Internet service enables instant-on
connection at speeds up to 50 times faster than the standard dial-up
service. Customers can surf the Web, check email and Instant message
without tying up their telephone line. Free nationwide customer
support, anti-spam filters and pop-up stoppers are included, as well
as remote email access capabilities so customers can check and send
email while away from home.
The company extended services nationwide in 2004. For more
information about DSL Extreme, call 800-774-3379 or visit
www.dslextreme.com. For details regarding Broadband Reports and the
2004 survey, please visit http://www.dslreports.com/shownews/39427.
About DSL Extreme
DSL Extreme is a leading provider of high-speed and traditional
Internet services. Founded in May 1999 and headquartered in Los
Angeles, DSL Extreme offers a suite of online products and services
for consumer and business customers throughout the United States.
Services include DSL and dial-up service, Web hosting and data
circuits, with superior quality connectivity and minimal drop-off. The
DSL Extreme network supports thousands of customers and serves over
twenty-one major metropolitan areas across the country. You may visit
DSL Extreme via the Web at www.dslextreme.com or call 800-774-3379.
--30--HB/la*
CONTACT: DSL Extreme
George Mitsopoulos, 818-435-1106
george@corp.dslextreme.com
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